Terms and Conditions

 

1.Overview

1.1 Welcome to Scripture Oils. These terms and conditions outline the rules and regulations for the use of our website. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions (“Terms”), which govern your use of our site and any transactions made. Please read these terms carefully before using our website. If you do not agree with any part of these terms, you must not use our website or services. We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the website constitutes acceptance of those changes.

 

2. Definitions

2.1 “We,” “us,” or “our” refers to Scripture Oils.

2.2 “You” refers to the user or customer of our website.

 

3. Online Store Terms

3.1 By using our online store, you confirm that you are at least the age of majority, or have consent from a parent or guardian.

3.2 You agree not to use our products for any illegal activities or violate any laws. You must not upload viruses or any malicious code to our site.

3.3 We reserve the right to terminate your access to our services if you breach any of the terms outlined on our website.

 

4. Information Accuracy, Completeness, and Timeliness

4.1 We strive to ensure that the information on this website is accurate, complete, and current. However, we do not warrant that the information provided is free from errors or omissions. The material on this site is provided for general information purposes only and should not be relied upon as the sole basis for making decisions without consulting more accurate, complete, or timely sources of information. Any reliance on the material on this site is at your own risk.

4.2 We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

5. Orders and Payments

5.1 All orders are subject to availability and acceptance.

5.2 Payment must be received in full before an order is processed and shipped.

5.3 We use PayFast to process payments. We accept Visa and Mastercard credit

 

6. Products and Services

6.1 Availability: All products and services listed on our website are subject to availability. We reserve the right to limit the quantities of any products or services that we offer.

6.2 Modifications: We reserve the right to modify or discontinue any product or service without notice at any time. Prices for our products are subject to change without notice.

6.3 Accuracy of Information: We strive to provide accurate descriptions and images of our products. However, we do not guarantee that product descriptions, images, or other content on the site are accurate, complete, reliable, current, or error-free.

6.4 Orders: We reserve the right to refuse or cancel any order you place with us. In the event we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made.

6.5 Domestic Sales Only: We only sell and ship products within South Africa. We do not accept or process international orders.

6.6 Use of Products: Our products are intended for external use only. Always follow the instructions provided with the product. If you have any medical conditions or are pregnant, consult your healthcare provider before using our products.

 

7. Shipping and Delivery

7.1 Processing Time: Orders are typically processed within 1 to 5 business days. Processing times may vary during peak seasons or due to high order volumes.

7.2 Shipping Costs: Shipping costs are calculated at checkout and are based on the delivery location and the weight and dimensions of the package.

7.3 Delivery Times: Delivery times vary depending on the destination. Estimated delivery times will be provided. Please note that these are estimates and actual delivery times may vary.

7.4 Delivery Address: It is your responsibility to provide an accurate and complete delivery address. We are not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.

7.5 Shipping Confirmation: Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

7.6 Delays: We are not responsible for delays caused by events outside our control, including but not limited to natural disasters, strikes, or delays by the courier service.

7.7 Risk of Loss: All items purchased from us are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

7.8 Delivery Issues: If your package is lost or damaged during transit, please contact us immediately so we can assist you in resolving the issue.

 

8.1 Returns and Refunds

8.1 Right to Return: In accordance with the South African Consumer Protection Act (CPA), you have the right to return goods purchased from us within 7 days of receipt if you are not satisfied with the product for any reason.

8.2 Condition of Goods: To be eligible for a return, the goods must be unused, in the same condition as received, and in their original packaging. Any seals or tags must be intact.

8.3 Proof of Purchase: To initiate a return, you must provide proof of purchase, such as an order confirmation or receipt.

8.4 Return Process: To request a return, please contact our customer service team at info@scriptureoils.co.za to obtain a return authorization and instructions for returning the goods.

8.5 Refund: Upon receipt of the returned goods, we will inspect them to ensure they meet the return criteria. If approved, we will process a refund to the original method of payment within a reasonable timeframe, as required by the CPA.

8.6 Return Shipping: You are responsible for paying the shipping costs for returning the goods, unless the return is due to our error or a defective product.

8.7 Contact Us: If you have any questions about our returns and refund policy, please contact us at info@scriptureoils.co.za.

 

9. Privacy Policy

9.1 Collection of Information: We may collect personal information from you when you visit our website, register an account, place an order, or subscribe to our newsletter. This information may include but is not limited to your name, email address, shipping address, payment details and order history.

9.2 Use of Information: We may use the information we collect for purposes such as processing your orders, communicating with you, improving our products and services, and sending you promotional offers and newsletters. We will only use your personal information for the purposes for which it was collected, unless we have obtained your consent to use it for other purposes.

9.3 Disclosure of Information: We may disclose your personal information to third-party service providers who assist us in operating our website, conducting our business, or servicing you. We may also disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

9.4 Data Security: We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We use encryption to protect sensitive information transmitted online and we also protect your information offline.

9.5 Retention of Information: We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

9.6 Your Rights: You have the right to access, correct, or delete your personal information. You may also withdraw your consent for us to process your personal information at any time.

9.7 Changes to Privacy Policy: We reserve the right to update or modify our Privacy Policy at any time. Any changes will be effective immediately upon posting on this page.

9.8 Contact Information: If you have any questions about our Privacy Policy, please contact us at info@scriptureoils.co.za.

 

10. Intellectual Property

10.1 All content on this website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Scripture Oils or its content suppliers and is protected by South African and international copyright laws. You may not use, reproduce, distribute, modify, or create derivative works of any content on this website without prior written permission from Scripture Oils.

 

11. Limitation of Liability

11.1 We shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our website or products.

11.2 You agree to indemnify, defend, and hold harmless Scripture Oils and its employees, agents, suppliers, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees arising from your use of our website, products, or services, your violation of these Terms and Conditions, or your violation of any rights of a third party.

11.3 You acknowledge and agree that the limitations of liability set forth in this section are fundamental elements of the agreement between you and Scripture Oils, and the website would not be provided to you without such limitations.

 

12. Governing Law

12.1 These terms and conditions are governed by and construed in accordance with the laws of South Africa.

 

13. Changes to Terms

13.1 We reserve the right to update or modify these terms and conditions at any time without prior notice.

13.2 By using our website, you acknowledge that you have read, understood, and agree to these terms and conditions.

 

14. Contact Information

14.1 For any inquiries or concerns regarding these terms and conditions, please contact us at info@scriptureoils.co.za.